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Governance

Shared-Value Data Governance.

“Data collected through the Wakamoso Platform is not a resource to be extracted from communities. It is a shared asset entrusted to the Platform by individuals and communities for specific purposes. Organisations may derive value from that data, but the collection and use of that data must also create value for the people and communities from whom it originates.”

Wakamoso Ethics Review Office — Terms of Reference v1.1 (8 June 2026), Founding principle.

The position is operational, not aspirational.

Wakamoso does not operate an open data-collection platform. It operates a governed data ecosystem. Every operating decision of the Wakamoso Ethics Review Office — from approving a single questionnaire to setting the publication floor — flows from the Shared-Value principle above. The principle is given operational effect through the Ethics Framework, the Shared Value screen applied to C3B outputs, the Inter-Tenant data wall, the POPIA Opt-In, the participant reward mechanism, and the restrictions on re-identification and onward sharing recorded in the Subscriber Agreement and Privacy Policy.

How it operates

Three operational pillars.

The Shared-Value position becomes real through the three pillars below. Each is documented, version-controlled, and audited.

Pillar 1

The Ethics Framework v1.2.1

The institutional rubric against which every Tenant questionnaire is reviewed before it reaches a respondent. Fifteen core checks (C1–C15) covering purpose, lawful ground, proportionality, Surface-3 notice, Opt-In envelope, Section 26 special categories, marketing-vs-research framing, reward proportionality, location-data regime, welfare, methodology, plain-language, trigger words, cumulative profiling, and retention. Plus triggered modules (special-category, vulnerable-population, cross-border).

Read the plain-language reference →

Pillar 2

The Ethics Review Office

A formal office consisting of the Information Officer, the Deputy Information Officer, an AI Ethics Assessor skill, and an independent external Advisory Panel. Every Tenant questionnaire is reviewed; routine submissions are turned around within 7 business days. Review is human-led with disclosed AI assistance — the AI is the analyst, a human is always the decision-maker. Decisions are binding on Tenants on the Platform, subject to a formal appeals procedure.

View the Terms of Reference v1.1 (PDF)

Pillar 3

The publication floor

Aggregate evidence published from the Platform respects a minimum cell-size floor: k≥5 standard cells; k≥10 sensitive cells intersecting health, wellbeing, gender-based violence, religion, criminal-history disclosure, or any of the six C3B Tier-One survival flags. Cells below threshold are suppressed or aggregated up. The rule applies to every dashboard, report, public post, conference presentation, and API output. Location data is handled by regime — Personal locations carry an ~1 km cell floor with jitter and a small-group floor; background and continuous tracking are not collected.

Read the Privacy Policy §5 →

Document library

Public governance documents.

The documents below are published in full. Internal operational policies (Incident Response Plan, Information Security Policy, DPAs with operators, audit reports, sign-off packs) are available under NDA — contact us.

  • Privacy Policy

    How Wakamoso collects, uses, stores, shares and protects personal information under POPIA. v2.4 opens the platform to persons under 18 with the prior consent of a parent or legal guardian (POPIA s35), and aligns with POPIA Opt-In v2.5.

    v2.4 · Effective 16 October 2026

    Read on site PDF → Português

  • POPIA Opt-In

    The single canonical POPIA consent every Wakamoso user is asked to accept once. Fifteen plain-language points covering what is collected, how it is used, the operating envelope, automated decisions, and what we do not do. v2.5 opens the platform to persons under 18 with the prior consent of a parent or legal guardian (POPIA s35, ‘competent person’).

    v2.5 · Effective 16 October 2026

    Read on site PDF → Português

  • Subscriber Agreement (Enterprise)

    The agreement between Wakamoso and each Tenant subscribing to the Platform. Covers the Shared-Value Data Governance Framework, the operating envelope, the Inter-Tenant data wall, Tenant Zero structural safeguards, service levels.

    v4.0 (Enterprise) · Effective 8 June 2026

    Read on site

  • Ethics Framework v1.2.1 (Plain-Language Reference)

    A readable guide to how the Wakamoso Ethics Framework reviews questionnaires. Fifteen core checks in plain English, the three review layers, location-data regime, and triggered modules.

    v1.2.1 · 8 June 2026

    Read on site PDF →

  • Ethics Framework v1.2.1 (Binding Instrument)

    The formal Ethics Framework that the Ethics Review Office operates against. The signed binding artefact; the Plain-Language Reference above is its readable companion.

    v1.2.1 · Signed 8 June 2026

    PDF →

  • Ethics Review Office — Terms of Reference

    Custodianship, governance, accountability, and decision-rights of the Wakamoso ethics function. Establishes the Shared-Value Data Governance Framework, the appeals procedure, the Advisory Panel arrangement, and the audit cadence.

    v1.1 · Effective 8 June 2026

    PDF →
Operational governance

Operational policies under NDA.

The Incident Response Plan, Information Security Policy, Data Processing Agreements with operators (FuseIT, Freepaid), the Cross-Border Data Flow Map, the Q2 2026 POPIA Compliance Audit report, and the sign-off packs are operational governance assets we share with prospective Tenants under appropriate confidentiality terms.

Discuss the governance fit for your engagement