Run your own research on Wakamoso. Or have us run it for you.
Script your own surveys, employee and customer sentiment studies, and community baselines on the Wakamoso platform — or commission us to design and deliver a bespoke study end-to-end, with analysts who carry over twenty years of community-research experience. Built for the way Africa actually uses the internet: WhatsApp-native, with an offline-capable field app where signal can’t reach.
Three ways to get research done. One platform behind all of them.
Run surveys yourself on the platform. Commission us to deliver a bespoke study end-to-end. Or partner with us on long-running community research that compounds over time. The same WhatsApp-native engine, the same offline-capable enumerator field app, and the same persistent client workspace power all three.
Our platform collects structured evidence directly from respondents through WhatsApp — geotagged, consented, POPIA-compliant, and organised into a peer-scrutiny-grade measurement framework. Results arrive as ward-level dashboards, published reports, and API access, so partners can make decisions on data the communities themselves verified.
One platform. Six audiences.
The same evidence engine powers very different decisions — from consumer insight and loyalty-programme research, to community baselines, programme evaluation, and municipal SDG reporting. And for research agencies, Wakamoso is the fieldwork infrastructure itself.
Private sector
Consumer research, market entry, workforce engagement, supplier profiling — at community granularity, across townships, farms, and mines.
Explore → LoyaltyLoyalty programmes
Run continuous member research through your programme. Surveys sent via WhatsApp, rewarded in your existing points currency, aggregated back as segment insight. First-party data, cleanly.
Explore → Research firmsResearch agencies
Use Wakamoso as the fieldwork layer for your own studies: WhatsApp-based distribution, POPIA-compliant capture, ward-level geotagging, and a community research panel you don't have to recruit or maintain yourself. White-label or co-branded.
Get in touch → AcademiaResearch & academia
Co-investigator partnerships, IRB-aligned instruments, data-access agreements, and secondary analysis of community-generated evidence.
Explore → GovernmentMunicipalities
Ward-level SDG tracking, service delivery verification, and community capability baselines — running as an operating system on top of your IDP.
Explore → NGODevelopment & NGOs
Programme evaluation, baseline and endline, theory of change, and impact measurement.
Explore →One baseline. Multiple lenses. Built for Africa, scrutinised like it matters.
Wakamoso is built on a single, standardised baseline instrument — grounded in more than two decades of South African community research — and a family of interpretive rubrics layered over it. The two named rubrics today are the Simmering Pot (for community-stability risk) and the C3B SDG Alignment Rubric (for ward-level SDG reporting). Live application of the programme runs through the DSTI-funded Mams Radio × Wakamoso series in Mamelodi.
One instrument. Many institutions. Shared validation.
South African community research is fragmented. Every university, every institute, every NGO designs its own instrument, fields it once, and the findings don’t aggregate. The C3B Baseline Instrument is an attempt at a shared spine — eleven domains, sixty scored questions, grounded in South African focus-group evidence and two decades of community work, and cross-walked to the frameworks comparative research already relies on (MPI, Afrobarometer, DHS, MICS, FIES, SIGI, UN SDG).
We are inviting academic partners to do two things.
First, help validate it. Construct validity, domain reliability, cross-population replication, critique of the rubric layer. The instrument will only earn its place through peer scrutiny, and we would rather you find its weaknesses than we miss them.
Second, run it in the communities where you already work. Every fielding returns full study-level data to the partner institution and contributes to a shared ward-level evidence layer for South Africa. No single university can build a national baseline alone. Working together, we can.
If your research programme touches community capability, wellbeing, inequality, SDG alignment, or municipal service delivery, we would like to talk.
One instrument. Three diagnostic lenses.
The C3B Baseline Instrument — sixty scored questions across eleven domains, grounded in twenty-plus years of South African community research — is designed to be read through three separate rubrics: the Simmering Pot for community-stability risk, the SDG Alignment Rubric for ward-level SDG reporting, and the Shared-Value Screen for whether the engagement creates value back for the community.
Same data, three different readings, three different audiences.
Community Mapping & Action.
When the C3B is deployed on a specific community it becomes the Conditions stream in the four-way Community Mapping method — alongside Voice, Work Orientation and Capability. Four ways of listening, one plan for change, re-measured against the same baseline.
Evidence that has already moved decisions.
Uitsig community renewal baseline
Replaced an assumption-based population estimate of 68,000 with a ward-level verified estimate of 18,400 — in under three weeks. Now underpins ongoing 2026 renewal sentiment monitoring in partnership with Atterbury Property Fund.
Read the case study → Mining sectorWorkforce internal communications at scale
An internal communications survey delivered via WhatsApp across a geographically distributed mining workforce — reaching shop-floor employees at participation rates comparable to head office.
Read the case study →Tell us what you need to measure.
Community baseline? Workforce sentiment? Programme endline? Ward-level SDG tracking? We'll scope it, cost it, and route it through the same measurement framework.
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