A one-off product, a monthly service, or a scoped done-for-you engagement. Same platform underneath. Published rates for every buyer type. No per-user fees. No dashboard tax. Commitment is rewarded — not punished with lock-in.
Each answers a different buying question. Same platform underneath, same POPIA compliance, same C3B instrument. Different journey.
R 350,000 flat
Ideal for a single community, one complete deliverable — NGO baseline, corporate CSR handover, funder endline.
What’s included: deployment of the C3B baseline instrument (60 questions across 11 domains), scoring against the C3B rubric, CCCI narrative, Simmering Pot risk read, SDG alignment annex, findings workshop, printed report.
From R 2,500 / month
Ideal for ongoing platform use where your team runs the studies — loyalty research, workforce sentiment, community-panel programmes.
What’s included: your tenancy, all question types, dashboards free for the whole team, POPIA compliance, API access, and the C3B baseline instrument free to run as-is.
From R 360,000 per project
Ideal when Wakamoso scopes, designs, holds sign-off meetings, conducts qualitative work, distributes, analyses and presents — and you don’t need to log in.
Six-cost-group build: scoping · instrument design · qualitative layer · platform deployment · analysis & reporting · presentation. Milestone-billed.
Same rates for every client of the same buyer type. Yazi-benchmarked, priced ~30% below Yazi at every band. Every plan includes every feature. No per-user dashboard fees. No hidden add-ons.
For grassroots CBOs, faith-based organisations, foundation grantees and registered NPOs. Warm push to your own programme list.
| Plan | Completions / mo | Monthly fee | Effective / completion |
|---|---|---|---|
| NPO 250 | 250 | R 2,500 | R 10.00 |
| NPO 500 | 500 | R 4,000 | R 8.00 |
| NPO 750 | 750 | R 5,625 | R 7.50 |
| NPO 1000 | 1,000 | R 7,000 | R 7.00 |
Once-off onboarding: R 2,500 — waived on annual prepay.
Minimum term: 12 months.
For private sector, mining, retail, financial services, FMCG, government and research agencies. Cold push allowed to any list.
| Plan | Completions / mo | Monthly fee | Effective / completion |
|---|---|---|---|
| Commercial 250 | 250 | R 7,500 | R 30.00 |
| Commercial 500 | 500 | R 13,000 | R 26.00 |
| Commercial 1000 | 1,000 | R 22,000 | R 22.00 |
| Commercial 2500 | 2,500 | R 45,000 | R 18.00 |
| Commercial 5000 | 5,000 | R 75,000 | R 15.00 |
Once-off onboarding: R 10,000 — waived on annual prepay.
Minimum term: 12 months.
Out-of-plan surveys billed at R 15 per completion, regardless of band. Warm push (NPO, to own programme list) R 1.00 / message. Cold push (Commercial, any list including own customers) R 1.50 / message. App push R 0.50 / message. See Add-ons for the full pay-per-use box.
Every Bespoke Research project is built up line-by-line from six cost groups, quoted openly. You see every meter, every assumption, every senior-day rate. Below R 360,000 we recommend a Subscription Plan with add-ons — that’s the floor for bespoke scope.
Inception, refinement, 2–4 sign-off cycles, kick-off.
4–8 senior days · R 75k – R 150k
Question authoring, translation, cognitive testing, pilot.
Custom Qs × R 4,500 · R 90k – R 250k
Focus groups + KIIs. Rates include venue, moderation, recording, transcription, refreshments and participant incentives.
Variable · R 60k – R 500k
Setup + delivery + completion + AI analysis at platform rates.
Variable · R 50k – R 500k
Cross-tabs, chi-square, narrative, executive summary, infographics.
Fixed by scope · R 95k – R 220k
Findings workshop, executive presentation, board pack, follow-up.
4–10 senior days · R 75k – R 185k
Project management fee: 10–18% of subtotal by complexity. Milestone billing: Inception 25–30% · Fieldwork 30–40% · Draft 20–25% · Final 15–20%. Cross-border regional partner uplift +10% to +30% depending on region (Mozambique, Angola, East Africa, Francophone, West Africa).
A lighter variant, the Rapid Perception Survey, collapses the build into a 6–8 week window at R 300,000 (NPO / Institutional) or R 425,000 – R 495,000 (Commercial) — for programme close-out, mid-course correction, policy consultation windows or funder deadlines.
No comparable platform in South Africa gives you a contractually-binding ethics record for every survey you field. University ethics committees charge R 5,000–R 15,000 per protocol with weeks of turnaround. We do it in days, AI-assisted, human-approved, POPIA-aligned.
“Every survey is reviewed against the Wakamoso Ethics Framework and signed off with a binding Ethics Assessment Record — AI-assessed, human-approved, POPIA-aligned.”
Applied to Subscription Plans, 3CB Community Reports, and Bespoke Research. Mandatory for research studies. Full detail on the Ethics Framework page and the Governance hub.
Add these modules to a Subscription Plan, a 3CB Community Report, or a Bespoke Research project. Rates are the same across all three. What you don’t use, you don’t pay for.
| Add-on | Rate | When it applies |
|---|---|---|
| POPIA / Ethics Review Per survey submission — Ethics Assessment Record | R 2,500 | Mandatory for all research studies. AI-assessed, human-approved, POPIA-aligned. |
| AI deep-insight report Multi-page narrative with themes, cross-tabs, quotes | R 20,000 | Per report. Optional across any plan. |
| AI quick analysis Single-question theme or cross-tab | R 25 | Per call. Included on Bespoke projects to a defined ceiling. |
| Done-for-you survey setup We build and test the survey for you | R 7,500 | Optional on any Subscription Plan. |
| Warm push — WhatsApp To your own opted-in programme list | R 1.00 / message | NPO plans only. Meta floor R 0.75. |
| Cold push — WhatsApp To any list, including your own customers | R 1.50 / message | Commercial plans. Prevents warm-rate arbitrage. |
| App push Via the Wakamoso citizen app | R 0.50 / message | All plans, all archetypes. |
| Out-of-plan completion Above your monthly quota | R 15 / completion | All plans, all bands. |
| Respondent completion reward Pass-through, at cost, zero margin | R 20 / completion | Configured per study. Every Rand goes to your respondents. |
| Influencer reward Pass-through, at cost, zero margin | R 5 / referral | Configured per study. |
The rate card is the same for every client of a given buyer type. Commitment is rewarded transparently — as a named boost on your wallet top-up, or as a waiver on onboarding. Boosts stack. Total boost is capped at +85% on any top-up (beyond that, we’d be losing money).
Fully consented and POPIA-compliant. Individual respondents can opt out; you decide what enters the shared layer.
Access-mission pricing for verified grassroots NPOs. Verifiable NPO status required.
What we won’t do: negotiate the rate card line-by-line in a procurement call. What we will do: design the right scope and stack the right boosts to land at a price that works for you — and show every meter and every named boost on the invoice.
No matter which of the three ways you buy Wakamoso, these are included. There are no per-user dashboard fees. No “seat” charges. No usage tax on your own data.
Wakamoso was designed after POPIA, not retrofitted. Consent is explicit and granular. Data-subject rights are enforced in-platform. Aggregation floors and jitter are built in.
Every user on your team, no per-user fees. Live analytics. Cross-tabs, chi-square, geospatial. Search your own CVs freely.
Short, single, multi, rating, matrix, freeform, geolocation, file upload. Every plan includes every question type.
Sixty scored questions across eleven domains, cross-walked to MPI, Afrobarometer, DHS, MICS, FIES, SIGI and the UN SDG framework. Free to run as-is on any plan.
Raw and aggregated data available via API for BI, data warehousing, and dashboards on your side. No additional charge.
Your data stays in your tenancy, in a POPIA-compliant environment. Indexed and dashboard-ready for the life of the tenancy.
Partners who bring audience at scale — loyalty programmes, retailers with smartphone bases, research syndicates — sign a Strategic Partnership term sheet instead of buying at project rates. Platform fee R 85,000 – R 250,000 / month (scales with cohort size) plus revenue share on Wakamoso-sourced research (typically 65–80% Wakamoso / 20–35% Partner). Setup fee R 450,000 – R 900,000 once-off, recoverable against the first 12 months of platform fees. Reward pass-through at cost, no margin.
Send us the scope — the community, the audience, the funder question or the tender line-item. We’ll come back with a costed proposal in one of the three ways, every meter shown, every named boost shown, every assumption in the open.